How to shop online?
Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
How do I checkout?
Once you are ready to checkout with the items in your shopping bag, click on the checkout button in your shopping cart. Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes. Resellers must contact [email protected] directly for wholesale pricing.
Item availability
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Do you have sizing information?
We try to include as much accurate sizing information for each product as possible.If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email.
Which Payment Methods do you accept?
zone82.bigcartel.com only accepts PayPal
How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, you will receive a tracking number via PayPal.
When will my order will shipped?
Orders placed Monday-Friday before 12:00 PM EST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and payment verification.
All orders placed after 9PM EST will begin processing the next business day. Orders placed on Saturday after 11 AM EST will begin processing on the following Monday.
Zone82 will contact you with a follow-up email if the merchandise you have selected is Out of stock or if we need additional identification provided for credit verification.
*DELIVERY TIME DOES NOT INCLUDE SUNDAYS OR HOLIDAYS
